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Feb 02, 2016
by Lydia Lodovisi
Our Discovery process includes any number of research activities, including audience and stakeholder interviews, surveys, analytics review, content an...
Oct 01, 2015
by Lydia Lodovisi
In the field of user experience, the word “user” is ubiquitous, but should it be? As we move to more people-centered work and practices, we're cha...
Jul 23, 2015
by Lydia Lodovisi
Part two in a two-post series about our work with Visit Indy.
Jul 16, 2015
by Teresa Tatum
Learn how we worked with Lumina Foundation to adapt a section of their website to meet audience needs and internal goals.
Apr 09, 2015
by Lydia Lodovisi
As everyone who wants to create meaningful and useful experiences for their audiences knows, you can't create those kinds of experiences without knowi...
Feb 26, 2015
by Lydia Lodovisi
Creating a user-friendly website starts with gaining a deeper understanding of your audience.
Apr 07, 2014
by Jenny Anderson
Simplify your planning by thinking about something we all know and love - food!
Mar 31, 2014
by Teresa Tatum
Design Director and UX pro Lydia spoke on user experience mapping at March's Box Lunch.
Jan 08, 2014
by Leigh Marino
The SmallBox Discovery process is not a cookie-cutter thing. Much like an explorer that sets sail on uncharted waters, we simply don’t know what we ...